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Posted: Monday, February 19, 2018 1:40 PM


FiveWows is seeking a Concierge for a luxury apartment community in the River Market area. The ideal candidate is a polished, high-energy individual who loves to interact with people. She/he will assist with coordinating events, complete personal request by the residents and work with the community staff to ensure the residents have an exceptional living experience.

We are looking for someone who:
Prides themselves on providing exceptional customer service with a diverse group of people, stays calm under pressure, and provides cheerful assistance to others
Are reliable and can be counted on to show up for their scheduled shifts 99.9% of the time
Are self motivated and able to work alone but also works well with others

Responsibilities and Duties:
Greet and welcome residents by name and develop positive relationships
Demonstrate vast local area knowledge and communicate insightful information and recommendations about dining options, walkability sites and shops
Keep up on local upcoming events and be able to answer questions about them
Establish relationships with local vendors and keep track of local activities
Create events/activities for residents and maintain monthly calendar
Maintain a daily log of resident requests
Update resident data base on preferences and history
Receive, store and deliver resident packages
Make reservations for services if requested by resident (ie: Spa, dinner, theater, airport shuttle, private car/limo)
Set up services for residents at their request (ie: dry cleaning pick up/delivery, pet walking, flower delivery, grocery delivery)
Maintain a reminder calendar and remind residents of important dates and appointments (ie: birthdays, anniversary, Dr. appointments)

Qualifications and Skills:
High school diploma required
Previous customer service experience is preferred but not required
Ability to demonstrate working knowledge of Microsoft Office (Word, Excel and PowerPoint)
Ability to demonstrate working knowledge of Google Docs and Calendars
Strong organizational skills and attention to detail
Proficiency and fluency in using the internet for researching resident requests and local events
Strong verbal and written skills

Hours: Wednesdays - Sundays 3pm - 8 pm
Salary: $13.00 - $15.00 /hour

• Location: Kansas City, Kansas City, MO

• Post ID: 39559492 kc is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018