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Posted: Friday, January 5, 2018 2:27 PM

Job Description:/h3:
The Facility Manager manages the parking operation through effective leadership, developing client relationships and superior customer service, human resource management and budget management. Additionally, the Facility Manager leads an effective operation by ensuring all employees perform their job functions to the SP+ standards of operational excellence. This includes:
:Delivering premier customer service to our clients.
:Hiring ideal frontline employees and providing them with the appropriate training and tools to succeed.
:Maximizing profitability through revenue development, facility marketing, cash control procedures and expense reviews.
If youre someone who thrives in an environment where you will be challenged with a broad range of simultaneous duties, this might just be the right opportunity for you
Revenue Reporting and Budget Management
:Ensure that proper parking, security and cash control procedures are followed by all employees, and participate in audits as necessary.
:Prepare daily bank deposits and ensure all cash receipts are deposited daily into the facilitys bank account. Monitor office audits and cashier reports to maintain vigilance over possible employee theft and/or inefficiencies.
:Manage the operations budget and make recommendations to reach or exceed budget if unforeseen circumstances arise.
:Identify all procurement and vendor service needs of the location.
:Perform general accounting duties such as accounts payable, payroll and petty cash.
Workforce Management
:Identify proper staffing levels, hire, develop and train a team of employees to deliver superior customer service and perform daily job functions. Employees include attendants, cashiers, bookkeepers, and maintenance personnel.
:Supervise employee performance to ensure all duties are completed to the highest standard, and provide additional training or disciplinary measures as necessary.
Client Retention and Satisfaction
:Ensure pro:active communication with client regarding opportunities to improve operations.
:Resolve client requests, concerns and issues diplomatically.
:Monitor facility maintenance for cleanliness standards and make recommendations to improve the aesthetics of the facility.
Marketing and Revenue Optimization
:Assist in recommendations to maximize revenues, which may include parking rate studies, local and online consumer marketing plans or prepaid parking services.
Safety and Risk Management
:Monitor and review all damage claims. Recommend and implement plans or programs to improve safety of operations to prevent the occurrence or reoccurrence of similar claims.
:Implement all policy and procedures to ensure compliance with all OSHA laws.
:College degree OR equivalent experience
:Prior experience to lead, manage and motivate team members
:Strong customer service skills and focus
:Excellent verbal and written communication skills
:Ability to multi:task or work independently
:Ability to react and problem solve quickly
:Ability to understand and communicate company policies and procedures
:Proficient with Microsoft Word and Excel or Google Documents or Spreadsheets
:Ability to learn internal computer programs
:Prior experience developing budgets and P and L review a plus
:Parking management experience preferred but not required
:License Requirement: Must possess a valid state:issued drivers license with a current address and acceptable driving record.
Additional Requirements
This position is responsible for event and parking services management in the greater downtown area. The schedule is flexible however events must always be staffed. A college degree is not required for this position however you must have experience recruiting/hiring part time staff in addition to managing a large part time staff pool.
Company Description:/h3:
We seek to create an inclusive and supportive environment in which emplo


• Location: Kansas City

• Post ID: 37934397 kc is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018