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Posted: Friday, January 5, 2018 3:03 PM

Job Description:/h3:

Join our growing team Our Customer Service and Sales Representative position is a great full:time position for those living in or around the Kansas City area. Blueprint Consulting opened its doors in Overland Park in 2013 and we are excited to announce that we are growing again.
Since opening our doors here, Blueprint has expanded into 5 new markets and has plans to do so again in 2018. This translates to unlimited opportunities to advance your career very quickly within our company. We provide customer service, customer acquisition and retention, as well as marketing and sales management for some of the worlds most recognizable companies in the satellite, retail, and entertainment industry. We are known for being very focused on each individuals talents and career goals. Our employees enjoy a very modern and team oriented environment with a fun atmosphere which encourages high energy and passion

Job Responsibilities
Acts as the first point of contact for new and existing customers
Asks open:ended, questions to determine customer requirements, needs, and expectations
Educates customer on policies and procedures, anticipated delays and any additional information needed to increase customer satisfaction and improve profitability.
Continually maintains thorough understanding of all company products, services, pricing and promotions in order to communicate the benefits and value of products/services and effectively oppose any customer objections
Prepares all related paperwork and documents on a daily basis
Obtains customer feedback through follow:up calls
Proactively resolves any complaints
Calmly and professionally handles displeased customers and provides timely feedback to management regarding customer concerns

High school diploma or general education degree (GED) is required. Associates degree in related field preferred
A minimum of three months to one year of customer service and/or retail experience is preferred; Outside or inside sales industry experience : also preferred

We are looking for a goal:oriented, high:performing individual who wants to succeed in a positive team:oriented environment Apply now to be considered if you will be a positive addition to our growing team

Company Description:/h3:
In 2013 Blueprint Consulting was formed in Kansas City, KS in response to a demand from large companies for a more effective, personal and results:driven approach to acquiring new customers.
We specialize in direct marketing and customer acquisitions for the most respected companies in the cable and satellite, retail, and telecommunications industries. We offer our clients 100 return on their marketing dollar : a statement few other marketing companies can make. By focusing our efforts on a face to face, relationship:based marketing approach, we are able to bring our clients life:long customers with increased name:brand recognition and high levels of customer loyalty.
Blueprint Consulting will develop individuals, personally and professionally, into leaders through teamwork and fundamental management training techniques. We will promote team success as well as individual achievements in a consistently positive atmosphere. Everyone at Blueprint Consulting will understand that they hold a key role within the company.


• Location: Kansas City

• Post ID: 37933652 kc is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018