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Posted: Wednesday, January 31, 2018 6:35 AM

Customer Care
Sr. Representative, Consumer Banking Deposits
+ Kansas City, KS, US
Job ID: 1152348
What are you working forward to?On our Call Center team, you ll ensure customers succeed and we ll do the same for you: through generous benefits, continuous learning and clear career progression. Because we know you have ambitions of your own. And our job is to help you achieve them.
Senior Representative, Consumer Banking DepositsAs a Senior Representative, Consumer Banking Deposits you will be trained to handle inbound calls from our customers regarding all facets of their deposit accounts. In additional to answering questions regarding current accounts you will be looking to offer new products to the customer. This role will be the first to receive customer calls and drive a concentrated focus on acquiring new accounts and customers by explaining our products and value proposition. This role is an exciting and challenging opportunity for individuals who want to be a part of a growing business.
Requirements*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT 6+ months customer service experience of any kind and/or military equivalent experience
Sound like a challenge you re ready for? If you re working forward to a satisfying career with a team that s got your back, let s talk.
Eligibility Requirements: You must be 18 years or older You must have a high school diploma or equivalent You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act. Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months time in position before they can post. All internal employees must have at least a consistently meets expectations performance rating and have approval from your manager to post (or the approval of your manager and HR if you don t meet the time in position or performance requirement).
Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
Reasonable Accommodation Notice:
+ Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.
+ If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-###-####. Representatives are available from 8am 5pm Monday to Friday, Central Standard Time.
Synchrony Financial is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled
Associated topics: branch teller, client, customer, customer service, customer service representative, deposit, saving, service associate, service representative, teller


• Location: Kansas City

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